Payroll Services

Our Outstanding Payroll services

Payroll is one of your business's most critical aspects. You might not even notice it when it runs smoothly, but if it goes wrong, it can cause chaos.

As a UK employer, you are legally bound to pay your employees fairly and on time whilst incorporating their statutory rights. In other words, you need a robust and reliable payroll system.

“Many new businesses are tempted to risk running their payroll to reduce expenditure, but this often leads to mistakes and can cost them more in the long run.” Lisa Oyaide-Nicholls

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The most common payroll mistakes

We have had to step in and help clients deal with numerous mistakes over the years, from inputting the wrong hours to missing significant legislation changes that affect how much each employee is due. Here are the most common mistakes:

Misclassifying workers

  • Miscalculating overtime

  • Non-compliance with payroll laws

  • Overlooking fringe benefits

  • Missing payroll and tax deadlines

At RWB, we understand that each business has different payroll needs, so we create a custom payroll processing solution to suit the individual needs of your business. Our clients range from companies with one employee to over 100 employees.

In our 2024 survey, our clients rated our Payroll services as excellent (83%) or good (17%)

The whole team is very efficient and responds to any questions or queries immediately. We are very happy with the service.
— Mrinal

Why businesses choose us for their Payroll services:

Woman stressed at desk with large stack of documents, laptop, and books.
The team has always been on hand to offer excellent advice and guidance every step of the way. I can’t recommend them enough!
— Dan
Very friendly and helpful, nothing is too much
— Sally
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  • Our advanced software allows you to securely collaborate with us via your online account, from timesheet entries to allowing your employees to self-service their payslips, P60S, and other items.

  • You can access a qualified team of payroll specialists with a dedicated payroll manager.

  • We ensure that your payroll is compliant with the latest employment laws, as well as GDPR.

  • We process all Starters & Leavers and submit the necessary information to HMRC.

  • We keep detailed records for PAYE inspection purposes.

  • We process all RTI submissions.

  • We assist with processing and administering auto-enrolment pensions, including compliance reporting to The Pensions Regulator.

  • Whether you pay your employees weekly, fortnightly, or monthly, we can accommodate your needs and provide the best payroll service for your business.

  • We provide E-Payslips and EP60S.

  • We handle complex PAYE and National Insurance (NI) calculations.

  • We offer 3rd party automatic BACS payment processing.

Why choose RWB?

  • We have decades of experience in helping clients with a full suite of accountancy services.  Our diverse and dedicated team specialise in everything from Personal Tax and Corporate Accounts to Inheritance Tax Planning and Forensic Accounting. 

  • We are governed by the ICAEW, which has the highest standards of integrity and ethics.

  • We have a rigorous protocol: all completed work is checked by your dedicated client manager and then again by one of our directors

  • Our meticulous procedures significantly reduce the risk of anything being missed or completed incorrectly.

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What our clients say

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Thank you to Lisa and Yuna for all their help and hard work. I really appreciate their skills and help

— Debbie

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Anne and Beth are very friendly and very helpful, nothing is too much”

— Sally

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“Very helpful process and all good!!”

Mark

Contact us

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Would you like to learn more? Our team are happy to help!

FAQs

What are the biggest payroll changes in 2025 I should be aware of?

Several important updates have taken effect in 2025, including:

  • Increase in National Living Wage: Now extended to workers aged 21 and over.

  • New Statutory Leave Rates: Updates to maternity, paternity, adoption, and shared parental pay.

  • Auto-Enrolment Thresholds Frozen: The Lower and Upper Earnings Limits remain unchanged, impacting pension contributions.

  • Expanded Reporting Requirements: Employers must now digitally report more data on benefits-in-kind via PAYE, phasing out some aspects of P11D reporting.

It’s essential to provide accurate information to avoid underpayment, non-compliance, or fines.

With advanced software and AI automation in payroll—do I still need a human expert?

Technology can improve efficiency, but compliance, interpretation, and judgment still require human expertise. Automated systems can’t flag unusual patterns, provide tailored advice, or resolve complex issues with HMRC. As Chartered Accountants, we have to abide by strict ethical guidelines, ensuring that your payroll information remains secure.

Do I need to run payroll with only one employee or director?

Even if you’re the only employee, you must register for PAYE if your income exceeds certain thresholds or if benefits are involved. We can advise whether a PAYE scheme is needed and ensure you comply with HMRC expectations.

How do I know if my current payroll provider is doing a good job?

A good payroll specialist will proactively communicate, update you, and handle your payroll with dedication and care. Ask yourself:

  • Are my staff always paid accurately and on time?

  • Do I get clear payslips and HMRC reports?

  • Are pension contributions processed correctly?

  • Am I alerted in advance to legislation changes?

  • Have I had any penalties or errors?

If you're unsure or have experienced issues, please get in touch with our team.

What could go wrong if I don’t have a qualified Chartered Accountant and Payroll specialist handling my Payroll?

Without expert support, businesses risk:

  • Incorrect tax/NIC calculations.

  • Late or inaccurate RTI submissions to HMRC.

  • Unpaid or miscalculated pensions, leading to The Pensions Regulator enforcement.

  • Poor employee relations due to payment errors or inaccurate payslips.

  • Costly errors in statutory leave and sickness entitlements.

How does payroll work with auto-enrolment pensions?

Employers are legally required to assess staff eligibility and enrol them into a workplace pension scheme. We handle assessment, enrolment, ongoing contributions, and re-enrolment obligations, and ensure your payroll system works in harmony with pension provider requirements.

What support should I expect from a payroll expert?

A good payroll provider offers:

  • Tailored payroll processing (weekly, monthly, or ad hoc).

  • Real-time updates on legislative changes.

  • RTI-compliant HMRC submissions.

  • Auto-enrolment and re-enrolment management.

  • Payslip generation and employee support.

  • Expert advice on holiday pay, sick pay, parental leave, and more.

How often do payroll laws change, and how do I keep up?

Payroll legislation in the UK is updated at least annually, often more. Changes can include rates of pay, tax bands, pension rules, and compliance deadlines.

What support do you offer if HMRC investigates me?

As Chartered Accountants, we provide expert representation during HMRC investigations. Our meticulous payroll processes reduce your risk of triggering an investigation. If one does arise, we’ll support you every step of the way, including acting as your professional advisor or expert witness if required.

How do holiday pay, sick pay, and maternity pay work in payroll?

These entitlements must be calculated correctly and reported to HMRC. Mistakes here can lead to employee disputes or overpayments. We calculate statutory and contractual entitlements for you, apply them correctly through payroll, and help you recover statutory payments where applicable.